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Thanks to the customers who let us know the condition of the fish when the shipment is received. Here are some examples of the e-mails we've received. To ensure privacy, we do not reveal the e-mail addresses.

For an archive of year 2006 feedback, click here.

Go back to "Our Policies" (CLICK HERE)

Date: Fri, 30 Dec 2005 12:56:09 -0800 (PST)

Hello Tony!

Just a quick note to let you know my discus arrived at 9:30 this morning. I am thrilled to say that your thorough packaging does the trick- All seven looked as if they had never even been netted! They have been in the 55 gal quarantine aquarium for only an hour and a half, yet there they are, begging at the glass for food. The body conformation on all of them is beautiful, and the depth and richness of color is remarkable for 2.5 to 4" youngsters. I couldn't be more pleased with this purchase.

Peace,
William (Oregon)

Date: Wed, 07 Dec 2005 15:29:19
Hi Tony.

Got them today, on time, in perfect condition. They started to eat right away and came right to the front of the tank for me. Great job and thanks. I will order more from you in a few weeks.

Thanks again, Dean

Date: Tue, 08 Nov 2005
Tony
I want to let you know that I am very impressed with the 10 discus that I received. They have been in my tank for 3 weeks now and they will eat everything I put into it. The colors and shape of the fish are all I could ask for. The fish are grade AAA!
Mike from Michigan

Date: Fri, 28 Oct 2005 12:38:07

Hi Tony,

It was a real pleasure to meet you yesterday!!! Your discus fish are amazing, and they all made the trip safe and sound (even though it took 3 hours to get home....... ;) ) They are all swimming around and showing their gorgeous colors. The cardinals are schooling very well, just like you said. You can count on my future business. Please LMK if you ever have adult blue snakeskins/scorpions for sale, or adult white butterflies. :)

Thanks again,

Debbie (California)


Date: Thu, 27 Oct 2005 09:01:22
Hi Tony ...... the cardinal tetras arrived yesterday in great shape, with zero losses, and all are eating and schooling happily in my two planted tanks. They look great, and I am very happy with your terrific service. Nice packing job, too. Take care and aloha, Tim from Hawaii


Date: Tue, 25 Oct 2005 16:44:55
Tony -
I did receive a Fedex package this morning. Thanks.
I really warried about possible another delay since the temperature has
been getting down recently.
All fish are doing fine now. What beautiful fish they are!!!
Please let me know about possible DK pair as soon as you confirmed them
pairing-up.
Thanks!
Kaz from Georgia

Date: Wed, 12 Oct 2005 10:45:08
hi tony,
the fishes came in alive and looking awesome like the picture. now i know where to get top grade discus from "sunrise tropicals" you guys are awesome and customer service AAA+++. i'am interested in the female OD for $300. is there anyway i can reserve that??? do you need some type of deposit??? also if you can get a possible pair of the OD or the DK let me know asap.
thanks for the wonderful fishes,
cun from Virginia

Date: Fri, 23 Sep 2005
Tony,
Attached are some pictures of my aquarium here in Queens, New
York. All of the fish have been purchased from you. I have 2 German Cobalts
and a Yellow Diamond (who ended up a beautiful orange after feeding him red
flakes) that I bought in December of last year. I also have 2 checker
pigeons and 2 Red Melons that I bought back in May. All of these fish
were purchased at 2.5 inches. They are all healthy and doing well. Thank-you
for breeding such beautiful, but most importantly, HEALTHY fish.
Regards,
Justin



Date: Fri, 19 Aug 2005 2:02:20 Hi Tony, I will include some pics of the ten so you can see them...the Yellow Whites look great and both the Golden Sunrises and the Millennium Solid Yellow Gold have developed zero pepper..I am a bit surprised at the Sunrise's lack of pepper and pleased ;) the Solid Yellows might have just a slight blackish tone on their noses, but that's about it. Their tank is white on the bottom and a lighter background too...so that might be helping.. -Matt from Virginia

Date: Mon, 15 Aug 2005 17:24:58
Dear Tony,

I just wanted to show you a picture of the virgin red spawn from the pair I bought from you. It is a very good spawn they are about 19 days free swimming Only the male is there 5 days ago the male started attacking the female damaging her fins scales and even her eyes so I removed her I'm going to take the male out within the next few days the fries don't really feed off of him anymore anyway. I just wanted to thank you for the pair and to show you how well they did.The pic didn't come out that well but you can get the idea.

Thanks,

John (Patchogue, New York)

Date: Mon, 15 Aug 2005 09:00:44
Tony,
The discus that I ordered from you last week are doing well. They
look better in person than on the website.
Joe (San Diego)

Date: Thu, 11 Aug 2005 08:04:10
Thanks Tony,
Fish have great appetite and adjusted instantly to their environment. Thanks a lot!
Discus are so pretty, nice and round.
Just wanted to let you know,
Nora (Texas)

Date: Tue, 26 Jul 2005 12:32:33 EDT
Dear Tony,

I will take the 6 dragon kings next week. I will be out of town until next monday. I also want to let you know that the virgin red pair spawned 3 times since I purchased them from you and this time they have about 150 fry that are all attaching immediately. Thanks for the great pair. When I get back I will give you a ship date.

Thanks,
John in New York

Date: Fri, 8 Jul 2005 18:14:50
Hi Tony,
The ten new arrivals are now acclimated and doing terrific. I am very pleased with their quality and color. You did an excellent job on selection and packing! First class all the way.
Again, thanks for everything..I am excited and happy to have received such cool fish. I do hope to do more purchases with you soon.
Take care,
Matt, Virginia State

Date: Thu, 7 Jul 2005 12:20:51
Dear Tony,
I just wanted to let you know I recieved my shipment in perfect order. The fish were in great shape and made the transition in the tank with virtually no stress they are all eating like pigs today. I would like to thank you for your support and your good quality fish.
Thanks,
John, New York

Date: Thu, 7 Jul 2005 11:59:03
Hello Tony,
Just a note to let you know that my order arrived. I awoke at 05:30 AM this morning and checked the FedEx site for the status. It indicated that the fish had just arrived at Tampa International. I began my last 30-gallon water change, trying to reduce the Ph to 6.8 as previously mentioned. I didn' t quite make the target. It is now at 7.01. The truck arrived at my home at 08:30 AM with my order in fantastic condition.
I immediately opened the blood worm container and transferred the contents to my freezer. All blood worm packs were still firmly frozen. I subdued the room lighting and transferred the fish to a 5 gallon drip bucket, tipped over to 45 degrees to provide sufficient water depth. All nine fish were upright and swimming normally, after an over-night, trans-continental flight from San Francisco to Tampa, Florida! I then began the drip, with a knot in the airline to slow the flow, from my aquarium to the bucket. I want to say that I could not be more satisfied with the quality fish and service you provided. I will recommend your business to anyone who asks.
Once again, thank you very much,
Larry
Tampa, Florida

Date: Sun, 05 Jun 2005 18:10:46
Hi Tony,
Your discus arrived alive and well and are doing great. You are the best seller of discus I have ever encountered. Every discus that I have bought from you has only been of the best quality. I look forward to doing business with you again in the future.
Thank you,
Bennett in Florida

Date: Thu, 26 May 2005 10:18:47

Hi The fish got here just fine. You did a great packing job. Not a drop of water, leaked out. All the fish made it even all the cardinals. They all look good.

Thanks jo (from New York)

Date: Wed, 25 May 2005
Hello, Tony.

Thank you, Tony, for the pair of King Cobra Discus. After following all of your great advice, I picked up the pair at 4 pm yesterday. By 7pm they were settled in their new tank. They must have been really settled because at 9 pm they had laid over 100 eggs!

It is now 16 hours later, the eggs are still good and they are model parents...not bad for an "unproven pair".

The quality of your fish and your support could not be better.

Jim in Santa Rosa.

Date: Fri, 6 May 2005 21:18:42
Tony, just wanted to say thanks again for this very special and loving pair of Discus. These were acquired back in late February. They have spawned successfully their last two times. First spawned on Feb. 25th and again on March 2nd both attempts failed. Next they spawned successfully on March 7th, and successfully raised the 36 fry that hatched for 24 days. After pulling the fry they spawned again 4 days later on April 7th, and successfully raised a number of fry in which I can't count, but estimate over 60+ for 24 days. Lastly, she is looking like she will be ready to spawn again in the next few days..
Thanks Mark in Arizona
P.S. I have attached a few photos..
(note: see Mark's photos on "customer's aquarium" page)

Date: Mon, 02 May 2005 19:53:41

As usual all the discus made it through delivery in excellent shape. They were eating like pigs within hours. It truly is special ordering through you and I just love visiting your site to see the updated new arrivals. Now I just need more tanks so I can buy some more.

Lenny from N.Y.

Subject: discus arrived safely in Austin
Date: Wed, 27 Apr 2005 15:35:58 -0500
Hi Tony, the six babies arrived this morning around 9 am and boy do they look great! Happy and healthy! You obviously have a very good operation going on there in S.F. Congratulations!! Thanks so much, we will really enjoy watching these little guys grow up! Tracy

Subject: Dragon Kings
Date: Wed, 20 Apr 2005 17:38:28
Tony, extremely happy!!!
These Discus are the best I've ever seen.
The packaging and shipping was very professional.
It is A pleasure to buy Discus from you.
Jim (PA)

Subject: Healthy Discus!
Date: Mon, 18 Apr 2005 18:43:37
Hey Tony,

I just wanted to thank you for taking the time to quarantine my fish and get them eating together. They are eating like horses for me and their color is really starting to fill in. They were eating within 3 hours of putting in my tank. I also appreciate you sending the seeded sponge filter and adaptor for my Eheim filter. My nitrites are still high but the fish don't mind it. I did one small water change but I am going to wait a couple days for the cycle to finish before changing again.

best regards, Walt from FL.

From: eysc1
Date: Wed, 13 Apr 2005 19:56:25 -0700
Dear Tony,

I purchased two discus (Leopard and Virgin Red) yesterday and I brought them home LA. They are wonderful and they eat a lot. They are very beautiful and my family likes them very much. Thanks!

Edwin

From: patho
Date: Fri, 8 Apr 2005 07:51:36 -0500

Tony,
The three fish arrived in great shape. Their color is already very nice
this morning. Just wanted to let you know everything arrived "happy and healthy".
Thanks again,
Bill
----------------------------------------------------------------------------------------------------------------------------------------

From: GFNES
Date: Wed, 6 Apr 2005 12:51:55 EDT

Hello Tony,

We wanted to let you know our lot of 6 new discus arrived safe and sound today at 10:25 a.m. - They all made it just fine and are looking wonderful after being through the journey from California to Indiana. They are being slowly acclimated right now. As we are acclimating them in their bags they are swimming all around and appear very perky so far.

If I have any problems or questions - I will be sure to e-mail you.

Thank you so much for the wonderful new discus - we look forward to ordering more from you in in the future!!

Jeni & Greg

Date: Tue, 05 Apr 2005 10:57:00

Hello Tony,

Just wanted to let you know my Discus have arrived, Thankyou!
thankyou!,
once again for the Beautiful Discus. You and your Discus are #1.
Thankyou,
Jason from California


Date: Wed, 23 Mar 2005 20:31:07 -0700

Dear Tony:

Its about 8 pm mountain time and just got my shipment about an hour ago. For your records, they landed in Edmonton about 1 pm mtn time. Lucky I called fed-ex just before 5pm as they had not planned to deliver the fish to my office until tomorrow. I explained the nature of the parcel, and they were very accommodating and a driver brought them out to me on his way home.

The fish look great for having traveled from South-western USA to Northern Alberta Canada in 24 hours. Good body color and clear eyes. At this moment I am slowly acclimatizing them to their new tank, and am not
anticipating any problems at all.

Thanks again, you did a great job, no surprises, and everything as promised.
My hat is off to you. I would suspect we will have more business dealings in the future.

Dr. Douglas

Date: Wed, 23 Mar 2005 22:04:05 EST

Hello Tony,
Thank you so much for the beautiful discus! They made the transition really good. They are wonderful I am so pleased. Thank you so much for having every thing go so smoothly. I cannot say enough. You truly are the best. Thank you! Thank you! Thank you! I love them so much.

Mary and Rita
Vero Beach

Date: Wed, 9 Mar 2005 12:53:30 EST
To: SunriseTropicals@Yahoo.com
Just recevied the fish. They look great. I am slowly mixing in my water with theirs. They are doing very well - very good color, very active. Thank you, Tony, I am very pleased.

Mike from PA.

Date: Sat, 5 Mar 2005 10:35:07 -0800 (PST)

Tony,

The fish arrived yesterday at the promised time. They are doing great, eating already. The packing job was wonderful.
If you ever get any larger SnowFires in, let me know. I'm still looking for a male.

Regards,

Hank from MO

Date: Fri, 4 Mar 2005 18:48:18 EST

To: SunriseTropicals@Yahoo.com
hi, tony, just wanted to let you know the shipment arrived this morning about 10.00am - every thing is fine. the discus are really beautiful- they are doing really great- the blue colbalts are so , so, pretty.. the pictures do not show their true color.- thank you very much- it was a pleasure doing business with you again. hope to do business with you again in the near future. carolyn from nj

Date: Fri, 25 Feb 2005 20:46:34 EST
HI MR.TONY !

JUST RECEIVED TWO GOLDEN LEOPARDS, AND FOUR KOHAKU (RED & WHITE) ON 2/25/2005 . MY MOTHER RECEIVED AND SIGNED FOR ME AT 8:30 A.M. SHE PUT THE BOX IN THE HOUSE . I GOT OFF FROM WORK AT 3:30 P.M. AND GOT HOME AT 4:30 P.M. AND OPENED THE BOX . GUESS WHAT ? ...... I AM VERY PLEASED . WOW! BEAUTIFUL FISH AT 2.5 INCHES AND SHOW NO STRESS . AFTER PUT IN THE TANK . GUESS WHAT THEY STRETCHED THEIR FINS AND SHOWED THEIR COLOR JUST LIKE THE PICTURE YOU POSTED . ONE MORE NEWS THE SUPER ANGEL COLBALT I BOUGHT FROM YOU LAST YEAR AT 2.5 INCHES NOW HAVE BABIES . THANKS FOR THE BEAUTIFUL DISCUS YOU SOLD TO ME . Anthony from MD

Date: Fri, 25 Feb 2005 07:50:45
To: Tony@Mrdiscus.com
hi tony its 10:30 am and the blue scorpions are swimming in their new home in ct. they are very very nice discus. you always deliver what you advertise. pleasure doing business as always. thanks. John in Connecticut

Date: Wed, 23 Feb 2005 08:22:56
hi tony

i want to thank you for helping me out with my problem with the discus.... i was able to purchase the med the next day...anyway everything is looking good no more spotting and most are eating very good some don't seem to eat as well or as agressively maybe because of bullying from some...i am seeing growth in the dominate ones ...

thank you again
joyce

Date: Mon, 21 Feb 2005 21:00:54
Hello Tony,

I love the discus you sent me they are so happy and outgoing. They were a little nervous at first but now they come right to me when I walk in the room. I feed them 3 times a day and do a 25% water change daily. Thank you for making my fish buying experience so great.
Mary Rita

Date: Tue, 15 Feb 2005 12:43:43
Hi Tony,

They made the trip from California all in good shape. I'm just about
done with the acclimation process, taking just a little longer than I
originally planned, about 2 hours. So far from what I can see through the bags,
I'm quite happy with the shapes. I would say they appear better than the
photographs, even the German Cobalt appears to be better than the pictures
you sent.

Take care,

Mark From Wi

Date: Sat, 12 Feb 2005 14:13:58 EST
Hi Tony,
I just wanted to let you know that the young pair of Red Crystals that you sent me spawned for the first time. I am so excited. They are coloring in more and more every week. I have attached a pictures of the female and the two babies that I bought from you. The male is very different in color (deep orange base with red points; and it looks like he is starting to develop wide blue striations through his body) which contrasts very nicely with the female. When I get a good picture of him I will send it to you. I also wanted to Thank You for the excellent quality of discus that you sent me.
Thank you,
Bennett

Date: Sat, 12 Feb 2005 09:55:29
Tony,

I love what you are doing with showing the adult coloration and the actual fish for sale. There is no better way to what I get and what I could end up with if I take proper care of them. All the discus I have gotten from you are doing great.

Mark in Michigan

Date: Tue, 1 Feb 2005 16:25:52

Tony, just to let you know the fish arrived at
9:30am local time. They were in
great shape, vertical and alert. The box was
packed impeccably and the hot
pocket was still warm. You did a great job.
Thanks.

Doug from Massachusetts

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